Bookkeeping Agents, LLC does not hold any monies on behalf of clients.
If we have to withdraw engagement due to the fact the financial statements are misleading, we do not issue any report, or if it becomes necessary for us to withdraw from the engagement, monthly fees for the period up to that point will remain payable by you. Likewise if the company withdraws its business prior to the completion of reports and returns no refunds will be given for the period up to the point of leaving.
In the event of non-payment of fees for services rendered, we may exercise a particular right of lien over the books and records in our possession and withhold the documents until such time as payment of invoices is received in full. In the event that a limited company is unable to meet its liability in respect of outstanding fees owing to Bookkeeping Agents, LLC as and when they fall due then the company’s directors would be personally, jointly and severally liable in respect of the outstanding fees
We will observe the ethical guidelines of the Association of Accounting Technicians and accept instructions to act for you on the basis that we will act in accordance with those guidelines. A copy of these guidelines will be supplied to you on request.
We are committed to providing a high standard of customer service. If you have any ideas as to how our service to you could be improved, or if you are dissatisfied with the service you are receiving, please let us know. In the event that you have a complaint, we will look into this carefully and promptly and do all we can to explain the position to you or address your concerns. If you are still not satisfied you may of course make a complaint to the Association of Accounting Technicians.
All accounts, statements and reports prepared by Bookkeeping Agents, LLC are for your exclusive use within your business or to meet specific statutory responsibilities. They should not be shown to any other party without our prior consent. No third party shall acquire any rights pursuant to our agreement to provide professional services